Refund policy
Made to Order
Every Y&S Shields product is CNC cut to order for your chassis, so all sales are final once your order has been cut.
Cancellations and Changes
- You can cancel within 24 hours of placing your order. If we have not started cutting your order, you will be refunded in full minus payment processing fees, which are non refundable. If production has already started, a 20% restocking fee applies.
- Need a change? Email sales@ysshields.com right away with your full name and order number. We can make changes as long as your order hasn't been cut yet.
- Please double check your chassis, material, shade and thickness before checkout.
Damaged in Shipping
If your box arrives damaged, take photos and video right away before you unpack it further. Email them to sales@ysshields.com within 7 days of delivery with your name, order number and a short description, and we'll handle the claim with the carrier.
Fitment
- Test fit every piece as soon as it arrives, with the protective film still on.
- If something doesn't fit right, take photos and video with the film on and email us within 7 days of delivery.
- Once the protective film is removed, the item can't be returned.
Our Promise
If we made a mistake, we'll make it right. Returns are accepted for errors on our end, like a wrong cut or wrong item, reported within 7 days of delivery. Photos or video are required.
Off Road Use Only
Our polycarbonate windows are not street legal and are for off road use only.